Deliveries are provided by Chronopost’s services from Monday to Friday.
Delivery means the transfer to the Customer of the physical possession of the Products (the “Delivery”).
Delivery charges applicable to the Order are those mentioned on the Site at the time of the Order.
When Albiola is in charge of the delivery of the Product, the risk of loss or deterioration of the Product is transferred to the Customer at the time of Delivery.
As an exception, the risk is transferred to the Customer upon delivery of the Product to the carrier when the latter is responsible for transportation by the Customer and not by Abiola.
Delivery is made to the delivery address indicated by the Customer, it being specified that this must be the address of residence of the Customer, a natural person of his choice or a legal person (delivery to his company). ). Delivery can not be made to hotels or postboxes.
In case of impossibility to make the Delivery, due to an incorrect delivery address or the absence of withdrawal by the Customer of the Order from the selected point of withdrawal or Chronopost, no reshipment can be made and the Customer will be refunded within five (5) days of receipt of the Order by Abiola.
Abiola delivers the Orders within a maximum period of twelve (12) working days for a Delivery in Metropolitan France and twenty (20) working days for an International Delivery, this period being deducted from the first working day after the validation of the command.
In order to meet these deadlines, the Customer must ensure that he has provided accurate and complete information concerning the delivery address (such as, in particular: street number, building number, staircase code, access, names and / or intercom numbers, etc.).
Abiola can not be held responsible for the delay of delivery not being done or justified by a case of force majeure (as defined below).
In case of exceeding the delivery period, the Customer may request the cancellation of the sale and obtain within a maximum period of fourteen (14) days of its request to that effect the reimbursement of sums paid on the occasion of the Order. Notwithstanding the foregoing, Abiola can not be held responsible for the harmful consequences resulting from late delivery, only the refund of the Product by Abiola being possible to the exclusion of any other form of compensation.
Deliveries can also be carried out in Relay Point by the Chrono Relay provider, subject to the acceptance of the parcel by the chosen Relay Point.